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Art at the Edge CIC (AATE) POLICY ON PRIVACY

KEY QUESTIONS & ANSWERS


Thank you for visiting this website. We hope you enjoy learning more about AATE and our products. AATE respects your right to privacy in the on-line world when you use our website and communicate electronically with us. We put in place all necessary measures to keep secure any personal information you give us. This Privacy Policy sets out the data Processing practices carried out by AATE in the use of the Internet and any other electronic communications networks. It is fundamentally important that you are informed that AATE is the Data Controller of your personal information. We asked ourselves a number of key questions that we believe you would like answered about the personal information that you submit to AATE. These answers will inform you of your rights relating to your personal information and the measures that AATE takes to maintain the privacy and security of this personal information.We trust you find this information helpful.If you have any requests concerning your personal information or any queries with regard to these practices please contact AATE at the address given in Question 12

We designed this Privacy Notice so that you don’t have to read all of it to find an answer to a specific question. If you want to read all of it, please feel free to do so. It’s set out in full below. Please click on any of the questions below and you will be directed to the relevant answer in the main text.

ART AT THE EDGE PRIVACY


Q1 What personal information does AATE collect through this website and how does AATE collect it?
We only collect personal information that YOU want to provide to us or that is needed to provide (and improve) our service to you. We collect direct personal information such as name, address and e-mail address as well as indirect information such as cookies; connection and system information.You may want to give us your e-mail address, name, telephone number etc. so that we can provide you with information on our products, enter you into our competitions or surveys, or just keep you updated about exciting AATE developments that you are interested in.You can be confident that AATE takes all necessary measures to keep any personal information you send to us private and secure.

Q2 How does AATE keep your personal information secure
AATE takes all necessary measures to keep your personal information private and secure. Only authorised AATE Group staff, Third Party companies (i.e. service providers) staff or our business partners’ authorised staff (who have contractually agreed to keep all information secure) have access to your personal information. All AATE staff who have access to your personal information are required to adhere to the AATE Privacy Policy and all Third Party employees who have access to your personal information have signed privacy and non-disclosure agreements. In addition, contracts are in place with third-party companies that have access to your personal information, to make sure this information remains secure. To ensure your personal information is protected, AATE maintains a secure IT environment and has the appropriate measures in place to prevent unauthorised access (i.e. hacking).Please see Question 4 - Who does the AATE disclose your personal information to and why?

Q3 For what purposes does AATE use your personal information
Your personal information will be used for the purposes for which you provided it to AATE. It will also be used to administer, support and obtain feedback on the level of our services and to prevent breaches of security, the law or our contract terms.

Q4 Who does the AATE Group disclose your personal information to and why
AATE will never share your personal information with any Third Party business organisation that intends to use it for direct marketing purposes unless you have given us specific permission to do this.For AATE’s policy on: (i) direct marketing by e-mail; (ii) your right to ask AATE at any time NOT to contact you by way of direct e-mail marketing; and (iii) also your right to delete your personal information from our systems, please see Question 6 & Question 5 respectively.AATE may share your personal information with Third Parties but only in the strictly limited circumstances set out below:

We may supply your personal information to Third Parties (such as our internet service providers) who help us administer this website. These Third Parties must at all times provide the same levels of security for your personal information as AATE and, where required, are bound by a legal agreement to keep your personal information private, secure and to process it only on the specific instructions of AATE.

We may also supply your personal information to government bodies and law enforcement agencies if: we are required to do so by the requirements of any applicable law; or if in our good faith judgment, such action is reasonably necessary to comply with legal process; to respond to any legal claims or actions; or to protect the rights of AATE or its customers and the public.

Q5 How can you see, check, change or delete the Personal Information you send to us?
You have the right, in a number of countries, to ask companies (such as AATE) to provide you with all the information it stores on you. Certain national laws may require you to pay a small charge for this activity. You may also have your personal information deleted, corrected or revised by sending an e-mail to customerservices@artattheedge.org

Q6 E Marketing - What is SPAMMING and what is AATE’s position on SPAM e-mails?
Spamming is where unsolicited e-mails are sent to you containing advertisements or marketing related materials without your consent.
AATE does NOT send SPAM e-mails. Sending e-mails without consent is illegal in many countries. AATE will not use your personal information (including your e-mail address) for direct marketing or follow-up communications unless you give us your EXPRESS permission. This is called “OPT-IN” consent.
Also, AATE does not share your personal information with any Third Party companies who will use your personal information for SPAM mails.
AATE websites give you the opportunity to receive Newsletters by e-mail. You may at any time request to be removed from our Newsletter circulation list.
If for some reason your believe you have received SPAM e-mail from AATE, please inform us immediately at the address given. For address details please see Question 5 - How can you see, check, change or delete the Personal Information you send to us?

Q7 How long does AATE keep your personal information for?
AATE may store the personal information that you send to us via this website in its databases such as its Customer Relationship Marketing database.  Your personal information will be kept by the AATE only for as long as is reasonably necessary taking into consideration our need to answer queries or resolve problems, provide improved and new services and comply with legal requirements under applicable law(s). This means that we may retain your personal information for a reasonable period after you stop using AATE services or stop using this website. After this period, your personal information will be deleted from all AATE systems.

We remind you that we have a right to have your personal information deleted at any time. Please see Question 5 - How can you see, check, change or delete the Personal Information you send to us (above)?

Q8 What is AATE’s policy on children using and communicating with our websites?
We believe that it is highly important to protect the privacy of children on-line and encourage parents or guardians to spend time on-line with their children to participate in and monitor their e-activities.

We do not intentionally collect personal information from children under the age of 16 except through our competitions. We will collect such personal information in accordance with all local laws and regulations applicable to the privacy rights of children. If parents or guardians provide consent for the child to submit personal information, we will ask children only for the personal information necessary to participate in the program for which the child is registering.

Special note to Children under the age of 16:
If you are under the age of 16, we advise that you speak with your parent or guardian BEFORE giving your personal information to AATE. If you are not sure you understand something in this section, you should ask your parent or guardian for their help.
Special note to Parents of Children under the age of 16:
We recommend that parents/guardians regularly check and monitor their children’s use of e-mail and other on-line activities.
Please make sure that your child does not give us personally identifiable information on-line without asking your permission.
All visitors under the age of 16 will be asked to supply a parent or guardian’s e-mail address. This is so that we can forward to parents or guardians a copy of every e-mail we are requested to send to children.
You can, at any point of time, check your child’s personal information and have it changed or deleted on-line. Alternatively, you can also ask us to delete any of your child’s information by sending us a deletion request form by e-mail/postal mail/ fax to the address given in contact details set out in Question 5 - How can you see, check, change or delete the personal information you send to us?

Q9 Does AATE link to other Third Party websites and what happens to my personal information when this linking happens?
AATE links to other websites to offer you an opportunity to review connected and interesting information related to AATE’s activities. These Third Party websites are outside of our control and are not covered by this Privacy Notice. If you access other websites using the links provided, the operators of these websites may collect your personal information. Please ensure that you are satisfied with the Privacy Policies of these Third Party websites before you submit any personal information. AATE tries, as far as we can, to ensure that all Third Party linked websites have equivalent measures for protection of your personal information, but we cannot be held responsible legally or otherwise for the activities, privacy policies or levels of privacy compliance of these Third Parties.

Q10 Can AATE change the terms of this Privacy Notice?
AATE will occasionally make changes and corrections to this Privacy Notice. Please check this Privacy Notice regularly to see the changes and how these may affect you.

Q11 Where can I find more information on the legal issues concerning the AATE website and my legal rights and responsibilities?
As AATE is a British based company, the laws that govern and apply to this website are those of England. For more detailed information, please consult the AATE website legal terms and conditions available by clicking on this link or directly on this web page.

Q12 Which address is available for me to contact AATE if I have other questions regarding my personal information?
The address is AATE, KINOITH, Lansdown Road, Bath, BA1 5RB
tel. 07887992045

Q13 Which terms have specific legal meanings in this AATE Privacy Notice (they are highlighted for your ease of use with Capital Letters excepting personal information simply because it is mentioned so often!)?
Personal Information can also be known as Personal Data and means any information relating to you as a natural person that is capable of directly or indirectly identifying you. (On websites this is typically at least your e-mail address).

Processing of Personal Information means any operation or set of operations which is performed upon your personal information whether or not by automatic means including collection, recording, organisation, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, blocking, erasure or destruction (i.e. effectively any activity that AATE performs on or with the personal information that you send us).

“Data Controller” is the organisation alone or jointly that determines the purposes and means of the Processing of your personal information (i.e. the AATE entity operating this website and collecting your personal information), which here is Arta t the Edge CIC.

“Third Party / Parties” for the purposes of this Privacy Notice means any company not under control of AATE through either direct or indirect ownership.

“AATE”  in this Privacy Notice refers to Art at the edge CIC.

Q14 IMPORTANT - Why do I have to accept the terms of this Privacy Notice?
This Privacy Notice provides you with all information necessary (in an easily accessible way) to make an informed choice as to whether to use this website and to send your personal information to AATE or not.

Therefore, by browsing this website and communicating electronically with us, you acknowledge and agree to our Processing of your indirect personal information (connection and system information) in the manner set out in this Privacy Notice.

If you ask us to provide a certain service to you (i.e. a competition or newsletter etc.) we will need additional direct personal information (name, address and e-mail address) from you. In this case, we will ask you for your express consent to collect and use this personal information. This personal information will be used only for the purposes for which you gave it to us.

If you have any questions regarding this Privacy Notice please contact AATE at the address given under Question 5 and we will be pleased to assist you with any additional questions you may have.

AATE 26/12/2010

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